Frequently Asked Question

Welcome to the Zoom Phone system. This page contains important information for you to setup your new voicemail greeting and utilize new features.

Zoom Phone Training Session

https://success.zoom.us/rec/share/-2PV38KMVXPOrA1wAtQbvkMTWeQnY85E4gO5cdMlxmW0NDW2lTsx9rQu2RIGAL1k.NGK0f3c0YB_5zwK8, Passcode: @u4a?D@h

Zoom phone "getting started" guide.

https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users

Accessing Voicemail

https://support.zoom.us/hc/en-us/articles/360021400211

A few of the frequently asked questions have been:
Q: When will we be switching?
A: Monday, August 1, 2022 is the expected go live for Zoom phone. We have requested our phone numbers be transferred. If there is a problem transferring numbers there could be a delay.

Q: Are our phone numbers staying the same?
A: Yes

Q: Does Zoom phone have texting?
A: Yes, all users will be able to send SMS messages in Zoom phone. That feature isn’t appearing yet, because the numbers haven’t been transferred from our current system.

Q: What about new phones?
A: Many users elected to use the Zoom app for smart phones or on a computer. If you did not make that choice, we will be replacing your current phone with a new Yealink T33G phone. The buttons and features are similar to current phones, just a newer model.

Q: Where can I get the Zoom Phone App?

A: This is the link. The phone app is the same as the Zoom meeting app, you will see a phone tab in the app once your account and number have been setup. https://zoom.us/download

Q: Where can I login to Zoom Phone?
A: https://spalding-edu.zoom.us